What Information We Hold and Why
mbi123 collects personal information at the point of account registration — your name, email address, contact number, and the payment method you use to fund your account. When you deposit via Touch 'n Go eWallet, Boost, or GrabPay, the transaction reference is logged against your account
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for verification and dispute purposes. We do not store your full e-wallet credentials; only the reference data returned by the payment processor reaches our system. We also collect device and session data — including your browser type, IP address, and session timestamps — to maintain account
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security and detect unusual access patterns. This helps us flag logins that do not match your usual device or location. Activity records, including deposit history, withdrawal requests, and session logs, are retained for the period required under applicable local law. Access to our platform and the
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use of your data is subject to local law and available only where local law permits. Players in Seremban and across Malaysia can request a copy of the data we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.