Terms That Govern Your Account and Activity
Access to mbi123 is available where local law permits. By registering, you confirm that you meet the eligibility criteria applicable in your region and that you are acting on your own behalf. All account activity — including deposits via Touch 'n Go eWallet, Boost, GrabPay, DuitNow
-
1
or FPX, and withdrawals back to the same wallet or bank — is subject to these terms at the time the transaction is processed. We do not accept third-party funding; the name on your payment account must match your registered profile. If a mismatch is found
-
2
during verification, the transaction may be held until identity is confirmed. Funds sitting in your account wallet are not interest-bearing and may not be transferred to another account holder. We reserve the right to amend these terms and will post any changes on this page. Continued
-
3
use of the platform after a change is posted constitutes acceptance. Any dispute arising from account activity should be raised with our support team first; we aim to resolve account-level issues before escalating to any formal process. Malaysian account holders may also reference the conditions applicable
-
4
under local financial and consumer protection law where they intersect with our policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.